Determine which multi-factor authentication option is right for you

Choosing the appropriate multi-factor authentication (MFA) solution depends on your personal preferences and your firm's current investment in security. Each solution offers benefits, as detailed below.

  • Thomson Reuters Authenticator app is a free mobile app that provides the most complete integration with Thomson Reuters software. The Authenticator app is supported on both Apple iOS and Android devices, and is the only MFA solution that includes push notifications to your mobile device when you log in to Thomson Reuters applications. Approving these verification requests requires a single touch. Choose this option if you want the quickest, easiest access to your software applications. For more information, see Thomson Reuters Authenticator mobile app installation and permissions.
  • Third-party authenticator apps include those offered by Microsoft, Google, Symantec, Duo, LastPass, and others. Our website and applications are compatible with any MFA app that uses a Time-based One-Time Password (TOTP) system, which is the industry standard for multi-factor security. Third-party apps provide numerical codes that you read off your mobile device and manually enter when prompted to verify your account during login. Choose this option if your firm already uses one of these third-party authenticator apps and you want to continue with the same solution when enabling MFA in your Thomson Reuters applications. For more information, see Learn about third-party multi-factor authentication apps.
  • Thomson Reuters Authenticator card is a multi-factor device that fits in your wallet. It enables you to increase security in environments where staff members can't easily use more feature-rich mobile apps. The Authenticator card generates numerical codes that you read off the device and then manually enter in a login screen when prompted to verify your account. Choose this option if your firm's staff doesn't have access to mobile devices in your office. For more information, see Set up a multi-factor authentication device.

The availability of some or all of these features depends on the applications your firm has licensed and the permissions your firm’s administrator has enabled for you.

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