Disable multi-factor authentication

We recommend that you use multi-factor authentication to provide the highest level of security for your login. However, if your firm has made multi-factor authentication optional, you can follow these steps to disable it for your login.

  1. Click your profile icon in the upper-right corner of the screen, then click the View Profile link.
  2. Click the Authenticator tab.
  3. Click the Remove icon.
  4. Enter your password and click Confirm Password.

Disconnecting your paired device does not immediately disable multi-factor authentication if you have recently requested a temporary, 24-hour code. You must continue to enter that code to log in to Onvio until it expires.

With multi-factor authentication disabled, you will no longer need to verify your login.

Note: To enable multi-factor authentication again, follow steps 1 and 2 above and then click the Add Option link. Then, enter your password and follow the setup instructions to configure multi-factor authentication, which require you to download and install the Thomson Reuters Authenticator app or a third-party TOTP-compliant app to your mobile device.